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Moon Valley Med Spa

Face Reality Acne Program

Acne Treatment

A structured 12 week program for acne that has not responded to trying things on your own: a clear-skin system matched to your acne type, run by a certified Acne Expert.

A young woman with acne, smiling
A Program, Not a Facial

Acne is a condition, so we treat it like one

One facial will not clear acne, and neither will guessing at products. Face Reality is a clear-skin system that combines clinical-grade products chosen for your specific type of acne with a series of treatments every two weeks, and it works because the two halves run together.

You start with a consultation and your first bootcamp facial. Your Acne Expert looks at what is actually happening in your skin, talks through the lifestyle factors that could be driving your breakouts, and builds you a regimen to use at home. From there you come in every couple of weeks so we can keep pace with how your skin responds and adjust as it changes.

Most people get their acne under control in about three to four months, depending on the type of acne they have. It asks something of you, and it is worth being straight about that before you book.

Why This Works

What makes a program different

Acne responds to consistency and adjustment over time, which is exactly what a one-off treatment cannot give it.

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  • A regimen matched to your acne type, not a generic routine
  • A certified Acne Expert reading your skin every two weeks
  • Products adjusted as your skin changes through the program
  • Treatments and home care working as one system
  • Lifestyle and habit factors looked at, not just your face
  • A clear plan with an end point, rather than endless trial and error
Program Pricing

What the program costs

Everyone starts with the consultation. The bi-weekly treatment is the recurring step for clients already in the program, and your home-care products are priced separately.

  • Acne Bootcamp Initial Consult

    75 min

    Where everyone begins. 75 minutes with your Acne Expert, including your first bootcamp facial and your customized regimen.

  • Acne Bootcamp Bi Weekly Peel

    45 min

    For clients already in the program. Book this only if you have had a bootcamp treatment in the last two weeks; if you are new, start with the consultation above.

Plan for the full 12 weeks: the consultation, treatments every two weeks after it, and your regimen products. Your Acne Expert will map the whole schedule out with you at the first visit so there are no surprises.

How the Program Runs

Your 12 weeks, step by step

  1. Start with the consult

    A 75 minute appointment with your Acne Expert covering what acne is, your specific case, and the factors behind your breakouts. It includes your first bootcamp facial: a double cleanse with steam, a hydrating enzyme exfoliant, a calming mask and finishing products. You leave with your customized Face Reality regimen.

  2. Come in every two weeks

    A 45 minute treatment on a bi-weekly rhythm through the program. Each visit builds on the last, and your Acne Expert adjusts your products as your skin responds rather than leaving you on the same routine for three months.

  3. Keep the regimen going at home

    The at-home half is what carries the result between visits. We stock the Face Reality products your regimen calls for, and your Acne Expert tells you exactly what to use and when.

From our skin care patients

Excellent

Based on 168 reviews

Samantha D.

Samantha D.

10 hours ago

Makayla gave me the best facial I’ve ever had.

Dr. W.

Dr. W.

3 weeks ago

I popped in for an IV with no appointment and it was magical! They are the best and you should definitely check out their facials and other products!

Noni M.

Noni M.

2 months ago

An amazing facial by Makayla (Mikayla?)! So relaxing and rejuvenating.

Courtney C.

Courtney C.

2 months ago

Makayla was so great. She did my facial and my head spa, so relaxing. I will definitely be back

Sandy H.

Sandy H.

3 months ago

Makayla does a beautiful facial/dermaplane. My skin instantly soaks up all the wonderful hydrating serums that my skin needs in this desert climate. I leave feeling relaxed and hydrated. Can’t wait for my next appt!

Sarah B.

Sarah B.

3 months ago

I had a really great facial by Makayla! She was very professional, knowledgeable, and make a very comfortable environment! I highly recommend!

Kim

Kim

4 months ago

I’ve been going to Moon Valley med spa for the last several months to have micro needling done. I’ve also had Botox done a couple different times. Each visit is so pleasant whether it’s with the owner herself or any of the staff. Everyone is warm welcoming, and it feels like a very nonjudgmental space which I love. I’ve been to several Medi spas in Scottsdale and Phoenix. This is my favorite spot so far. Clean, friendly and affordable. And both services that I have received I’ve been very pleased with the results.

Maria F.

Maria F.

4 months ago

Th staff are friendly and professional. The diamond hlow treatments leave my skin hydrated and glowing. The results of the microneedling treatments are amazing! So much so that I purchased another package.

Savanna K.

Savanna K.

4 months ago

The diamond glow facial was AMAZING!! Hannah was my aesthetician and she did such a great job!! 10/10 recommend Moon Valley Med Spa!

Tryston B.

Tryston B.

5 months ago

Great facial and great conversation by Makayla! Would recommend to any friends and family

Yasmeen O.

Yasmeen O.

5 months ago

OMG the Diamond Glow facial with Makayla was off the charts amazing. Truly the best dermaplane I’ve ever had. I felt so comfortable and at ease, didn’t feel rushed and never wanted to leave her table. I’m coming back for more! Thank you so much!

Nikola M.

Nikola M.

5 months ago

Full facial. I a man with a solid beard, i always felt facials weren’t designed for a day to day kind of guy. Super impressed. Felt Makayla understood how to handle a “average joe” Highly recommend seeing Makayla. Male or female, it was pleasant and comfortable experience.

Acne Program FAQ

Your acne questions, answered

Most people get their acne under control in about three to four months, depending on the type of acne they have. You will usually notice changes before that, but the full program is built around twelve weeks of consistent treatment and home care. Anyone promising you clear skin in two weeks is selling you something.

Because that is how skin works. A breakout you see today started forming weeks ago, so clearing acne means changing what is happening below the surface and then giving it time to show. Coming in twice and stopping does not give the regimen long enough to do anything, which is the single most common reason acne treatment fails.

No, and please do not. That appointment is the recurring step for people already in the program, and it assumes you have had a bootcamp treatment in the last two weeks and are on a regimen we built for you. Book the initial consultation instead. It is the only correct starting point.

Yes. Acne is not just a teenage condition, and a lot of our clients are adults who have dealt with it for years or saw it return in their thirties or forties. Your Acne Expert will take your history and hormonal factors into account when building your regimen. If something in your case points to a medical cause worth investigating, we will tell you.

It can, and we would rather you hear that from us now than be alarmed by it in week three. As the regimen speeds up cell turnover, congestion that was already forming comes to the surface. It is a normal part of the process, it is temporary, and your Acne Expert will tell you what to expect and when.

Your regimen is priced separately from the treatments, because what you need depends on your acne type and it changes as you progress. We stock the Face Reality range here, so you can pick up exactly what your Acne Expert prescribes. They will tell you what it comes to before you commit to anything.

Tell us and we will work it out. Life happens and the program can absorb a missed week, but the bi-weekly rhythm is doing real work, so a long gap will slow your progress. The bigger risk is quietly stopping the home care, because that is what carries the result between visits.

No. A facial is a single treatment for general skin health and it feels lovely. This is a clinical program for a skin condition, with a defined protocol, products matched to your acne type, and a specialist tracking your progress across three months. If you want a relaxing hour, book a facial. If you want your acne dealt with, book the consultation.

Ask before you book anything else. Some treatments pair well with the program and others will irritate skin that is already working hard, particularly peels, waxing on the treated area and strong actives you bring from elsewhere. Tell your Acne Expert what you are using or planning and they will tell you what fits.

Start with a conversation

Book your consultation with a certified Acne Expert at Moon Valley Med Spa in North Phoenix.